Event Date
January 29th, 2019
Event Time
11:00am - 12:15pm
Location
Cannexus19 - Shaw Centre, Ottawa
Contact info
Details
We know we do good work but can we validate it? Tell clients, funders and employers that we provide superior service? In 2018 ODEN launched an initiative focused on the key components of vision, mission and values of our employment service providers who serve people with a disability. Findings, benchmarks and methods for other provinces to engage in similar work will be shared.
Learning Outcomes:
- Introduce the service quality guidelines
- Share performance indicators developed to date including principles and benchmarks
- The Service Quality Scorecard and Community of Practice in Ontario
Speaker Jeannette Campbell, General Manager, Centre for Excellence, Ontario Disability Employment Network has 20+ years of demonstrated success providing service, program design, evaluation and partnership development with educational institutions, service agencies, all levels of government, and private sector stakeholders.